At Aryana Cafe & Bakery, we respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, visit our cafe and bakery, place an order, make a reservation, or otherwise interact with us.
1. Information We Collect
We may collect personal information when you interact with Aryana Cafe & Bakery online or at our physical premises.
This may include:
Name
Phone number
Email address
Delivery or billing address
Order and reservation details
Payment and transaction details
Feedback, reviews, or inquiries
Information voluntarily provided through contact forms, phone calls, WhatsApp, or other communication channels
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
2. Information Collected at Aryana Cafe & Bakery Store
When you visit or interact with our physical café and bakery, we may collect information necessary to process orders, reservations, payments, provide customer service, operate loyalty or promotional programs, and maintain business records.
Transaction information may include the items purchased, transaction amount, date and time of purchase, and payment method.
We do not intentionally store sensitive payment credentials such as UPI PINs, card PINs, or passwords.
3. CCTV and Security
For the safety and security of our customers, employees, and property, Aryana Cafe & Bakery uses CCTV cameras at its premises.
CCTV footage may be used to:
Maintain the safety and security of customers and staff
Prevent and investigate theft, fraud, vandalism, or other incidents
Protect our property and premises
Assist law enforcement or other authorized authorities where required by law
CCTV footage is accessible only to authorized personnel and is retained only for as long as reasonably necessary for security, operational, or legal purposes.
We do not use CCTV footage for advertising or promotional purposes.
4. How We Use Your Information
We may use your information to:
Process and fulfill orders
Manage reservations
Process payments and transactions
Provide customer support
Respond to inquiries and feedback
Improve our products, services, and website
Maintain safety and security
Send promotional communications where permitted and, where required, with your consent
Prevent fraud or misuse
Comply with applicable legal and regulatory requirements
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and improve your browsing experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers when necessary to provide our services, such as:
Payment service providers
Delivery partners
Website hosting and technical service providers
Analytics or communication service providers
Government, law enforcement, or regulatory authorities where required by law
Such information will be shared only for legitimate purposes and, where applicable, subject to appropriate safeguards.
7. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no electronic storage or transmission method can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing services, maintaining business records, resolving disputes, ensuring security, and complying with legal or regulatory requirements.
When information is no longer required, we may securely delete or anonymize it.
9. Marketing Communications
If you provide your contact information for promotional communications or opt in to receive marketing messages, we may send information about offers, new products, events, or other updates from Aryana Cafe & Bakery.
You may request to stop receiving promotional communications at any time.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services, such as payment gateways, maps, analytics tools, or social media platforms.
We are not responsible for the privacy practices of third-party services. We recommend reviewing their respective privacy policies.
11. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of your information, and withdrawing consent where applicable.
To make a privacy-related request, please contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.
Any updated version will be published on this page with a revised Effective Date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Aryana Cafe & Bakery
Email: cafearyananew@gmail.com
Phone: +91 9877558090
Address: Shahpur Campus, Nakodar Road, Jalandhar
14. Consent
By using our website, placing an online or in-store order, making a reservation, submitting your information, or voluntarily providing personal information to Aryana Cafe & Bakery, you acknowledge that your information may be collected, used, stored, and processed in accordance with this Privacy Policy and applicable law.
Where consent is required, we will seek consent for the relevant processing of personal information.
